TERMS & CONDITIONS

TERMS OF SERVICE

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LAST UPDATED :-

Friday 3 October 2025

SECTION 1 – GENERAL INFORMATION

This website is operated by UR Tray !. - Throughout the site, the terms “we”, “us” and “our” refer to URTRAY. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions (“Terms of Service”, “Terms”).

These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

SECTION 2 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or timely sources of information.

SECTION 4 – PRICES & PAYMENT

  • Prices of our products are subject to change without notice.

  • We reserve the right to modify or discontinue any product without prior notice.

  • Payments must be made through the approved payment gateways listed on our website.

SECTION 5 – PRODUCTS & SERVICES

Certain products may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer or mobile display will be accurate.

SECTION 6 – SHIPPING & DELIVERY

Shipping and delivery timelines are provided in our Shipping Policy. By placing an order, you agree to these timelines and acknowledge that delays may occur due to external factors such as courier delays or customs processing.

SECTION 7 - COOKIES

When you visit our website, log in, register or open an email, cookies and similar technologies may be used to improve your shopping experience, personalize ads, and analyze performance.

The website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS or email.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and we do not warrant and will not have any liability for third-party materials or websites.

SECTION 9 - USER COMMENTS & FEEDBACK

If, at our request, you send certain submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, or materials, you agree that we may, at any time, edit, copy, publish, distribute, and use them without restriction.

We are and shall be under no obligation to:

  1. Maintain any comments in confidence.

  2. Pay compensation for any comments.

  3. Respond to any comments.

SECTION 10 – ERRORS, INACCURACIES & OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, or availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.

SECTION 11 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

In no case shall URTRAY, our directors, officers, employees, affiliates, or service providers be liable for any injury, loss, claim, or damages of any kind arising from your use of any of the Service or any products procured using the Service.

SECTION 12 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless URTRAY and our partners, officers, directors, employees, and service providers from any claim or demand, including reasonable attorneys’ fees, made by any third party due to your breach of these Terms.

SECTION 13 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

SECTION 14 – CHANGES TO TERMS

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.

SECTION 15 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

QUESTIONS AND CONTACT INFORMATION

Questions about the Terms & Conditions should be sent to us at:

📧 urtrays@gmail.com

📍 URTRAY (Legal Department), India